Shipping policy

Shipping Policy

Last Updated: 2026/6/10

Thank you for shopping with Letona Clothing. We are committed to delivering your order safely and efficiently.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

United Arab Emirates: 2–5 business days
GCC Countries: 5–10 business days
International Orders: 7–21 business days

Delivery times are estimates and may vary depending on customs clearance, carrier delays, weather conditions, and other unforeseen circumstances.

Shipping Fees

Shipping fees are calculated at checkout based on the destination and selected shipping method.

We may occasionally offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message containing tracking information, allowing you to monitor your shipment’s progress.

Customs, Duties, and Taxes

For international orders, customs duties, import taxes, and other fees may apply according to the regulations of the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Letona Clothing is not responsible for delays, lost packages, or additional charges resulting from incorrect or incomplete shipping details.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery or the expected delivery date. We will work with the shipping carrier to investigate and resolve the issue.

Delivery Delays

While we strive to deliver all orders on time, Letona Clothing is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, public holidays, or other circumstances beyond our control.

Order Changes and Cancellations

Orders may be modified or cancelled within 24 hours of placement, provided they have not yet been processed or shipped.

If you have any questions about shipping, please contact us:

Letona Clothing
Email: gibsonletona206@gmail.com
Phone: 0558921139
Website: letonaofficial.com

Thank you for choosing Letona Clothing. We appreciate your trust and look forward to serving you.